Site still shows "Not Secure" even after SSL is installed

Before answering the above concern, we need to understand what is a Browser Cache -

Caching means placing something in storage (usually in secret) on the chance that it may come in useful later. A browser or Web cache does exactly that, except with program and website assets. When you visit a website, your browser takes pieces of the page and stores them on your computer's hard drive. Some of the assets your browser will store are:

  • Images - logos, pictures, backgrounds, etc.
  • HTML
  • CSS
  • JavaScript

So, when the SSL is installed on your server, the browser might still show as "Not secure" because it is still holding your old site data. In order to see the fresh site with SSL installed you can follow the below steps and see if the issue is resolved :

1. Clear browser cache and cookies :

This clears the cached cookies and site data from your browser cache. As it varies from browser to browser, below are some of the most known browsers and how to clear cached data from them.

For Chrome:

For Firefox:

For Safari:

2. Clear SSL cache :

3. Try accessing your site in incognito mode :




4. Try accessing your site on a different device :

If none of the above helps, try loading your site on different devices be it desktop, laptop, iPad, or mobile phone. As there are chances that you might have not used them to access your site and the site data is not cached.

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